Custom Ink Reviews
(Rated by 1798 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.7
- Return Policy5.0
- Customer Service4.7
- Shipping & Delivery4.0
- Price & Quality4.0
Recent Customer Reviews (7)
Jason Heikkinen
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Natalie Trenwith
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Stefanie Wulf
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Gloria Leos
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Cerys Evans
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Lyle Croquetaigne
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Henry Walker
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Payment Methods
Accepted Payment Options:
Prices for items on Customink.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Custom Ink credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Custom Ink Pros & Cons
Pros
1
Ease of Use: The website is user-friendly, making it easy to design and order customized products.
2
Quality of Products: Many customers have reported excellent quality in their orders, with vibrant colors and seamless designs.
3
Customer Service: Positive experiences with customer service, including helpful representatives and prompt issue resolution.
4
Reliability: Some customers have noted that orders are often delivered ahead of schedule and in good condition.
5
Variety of Options: Custom Ink offers a wide range of products and customization options, including tri-blend T-shirts.
CONS
1
Quality Control Issues: Some customers have experienced defective products, such as off-center logos or faded printing.
2
Design and Printing Issues: Delays and issues with design approvals, particularly with complex designs or specific logo requirements.
3
Misleading Promises: Some customers have reported that the company's promises of fast turnaround times and reliable service were not met.
4
Customer Service Challenges: A few customers have mentioned difficulties in getting in touch with customer service or resolving issues promptly.
Custom Ink Features and Benefits
Features
Money-back Guarantee
Full refund within 15 days if custom products differ materially from design, are flawed, or arrive later than promised.
Design Lab
Allows users to create custom designs from scratch or by uploading artwork, photos, or logos.
Quality Products
Durable custom apparel designed for repeated wear and display with vibrant colors and seamless designs.
Customer Service
Excellent support from a dedicated team, including helpful representatives and prompt issue resolution.
Free Shipping
All orders qualify for free shipping to the 48 contiguous US states, APO, and Canada.
On-Time Delivery
Guarantees high-quality products matching designs, delivered when needed, often ahead of schedule.
Rush Orders
Available for screen-printed apparel with 15% rush charge, delivered within one week.
Multiple Address Shipping
Breaks orders into multiple shipments to different addresses, handling logistics like unpacking, repackaging, labeling, and shipping.
One-Week Rush Delivery
Expedited delivery option for an extra percentage of order cost.
Super Rush 3-Day Delivery
Fastest delivery option for urgent needs at additional cost.
All-Inclusive Pricing
No hidden fees; includes design review, quality assurance, expert consultation, set-up fees, shipping, customer service, and money-back guarantee.
Ease of Use
User-friendly website for easy design and ordering of customized products.
Variety of Options
Wide range of products and customization options, including tri-blend T-shirts.
Professional Design Review
Free review by a professional artist included in pricing.
Guaranteed Delivery Date
Ensures orders arrive by promised date.